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Can I make my own power cables?

Published on November 2, 2015 in sections Hardware, Letus Helix

We recommend getting cables directly from us or (note: we have no affiliation with Media Blackout). If you are handy with a soldering iron and would rather build your own cables, here are the model numbers of the LEMO connectors used: FGG.0B.302 for male connector EGG.0B.302 for female connector Also, be sure to read up on the US Power […]

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How do I get the joystick to work?

Published on April 23, 2015 in sections Hardware, Letus Helix

The optional analog joystick allows you to manually control 2 axes of the Helix / Helix Jr. To use the joystick, plug it into the “Joystick” port on the back of the Helix. Activate it by depressing the joystick while centered. This acts as the menu button and will toggle your motors on/off. Press it […]

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I think I bricked my Helix during a firmware upgrade. Help!

Published on February 25, 2015 in sections Software

When the board becomes “bricked” (unresponsive to GUI), it may be necessary to manually flash the  board and load a recovery version of the firmware onto the board. The process for doing this is listed  below. If successful, this will enable the user to upgrade the firmware through the normal automatic process (i.e. this process […]

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How to bind a RC Radio to the Helix (AR6100e receiver)

Published on February 22, 2015 in sections Hardware, Letus Helix

Note:  This article applies only to Helixes with the AR6100e RC receiver which were installed in Helixes prior to November 2o15.  If you have the Spektrum satellite receiver (installed starting in November 2015), you should refer to the article for that receiver.  Note that all Helixes with the satellite receiver should have a sticker in […]

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How to install the Devitte Mount on a 3-axis Helix

Published on February 13, 2015 in sections Hardware, Letus Helix

If installed, slide the bearing back on the right hand handle. (figure a) Using a 2mm hex key wrench, remove the four screws holding the handle to the motor. (figure a) Align the 4 holes on the Devitte Mount to the corresponding holes on the Helix motor. (figure b) Using the 4 screws removed previously, secure the […]

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Do the LEMO power ports on the Helix use U.S. standard or ARRI standard orientation?

Published on January 12, 2015 in sections Hardware, Letus Helix

The Helix power input is a US standard 2-Pin LEMO plug. This means that the red dot side of the plug is positive voltage. This is the opposite of a ARRI standard 2-pin LEMO which has negative voltage on the red dot side. See diagram below. POWER WARNINGS Do NOT plug ARRI standard power cables into […]

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What are the differences between the Helix camera plates?

Published on January 12, 2015 in sections Hardware, Letus Helix

There are three Helix camera plates available. Jr. – For small, short DSLR and mirrorless cameras on Helix Jr. Standard – For midsize cameras like the Canon C100/C300 Heavy Duty – For large / long cameras like the SONY F55 and RED Special differences to note: The Helix Jr. base plate has a slot running sideways […]

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What are the differences between Helix Jr. and the Standard Helix?

Published on January 9, 2015 in sections General, Hardware, Helix Jr., Letus Helix

Comparison chart on differences between Standard Helix and Helix Jr: Helix Helix Jr.  Weight (3 axis handheld Al ver. – no battery) 6.5 lbs 5.25 lbs  Weight (3 axis handheld Mg ver. – no battery) 5.4 lbs 4.25 lbs  Weight capacity 16 lbs 10 – 12 lbs  Overall width 20.5″ 16″  JuiceBox battery 5200 mAh […]

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When I connect the Helix via USB I get a “serial data corrupted” error. What causes that?

Published on December 16, 2014 in sections Letus Helix, Software

Serial data corrupted errors are usually caused by one of two things. Low quality or bad USB cable. Some sort of power feedback. Try using a different USB cable. Short, high quality cables are best. You may also want to try a different USB port on your computer. Make sure the USB cable is fully […]

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When I shake my Helix like an angry gorilla on crack, it freaks out. What gives?

Published on December 11, 2014 in sections General, Hardware, Letus Helix

You’d freak out too if an angry gorilla on crack shook you.  Treat your Helix well and it will return the favor.

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