Due to the nature of the slip ring connections used in the SDI pass-through, we do not recommend using the SDI pass-through as a recording source. We only recommend the SDI pass-through as a preview source, when doing 360 degree rolls with the Helix. We recommend connecting your recording sources directly to the camera.
You may see a red error message in the GUI that states “Motor is missing steps”. You can ignore that error. It is not applicable to the Helix and will not impair functionality.
Power Power is a measure of the electrical current being supplied to the motors. If you set your Helix on the table with the motors on, you can turn the tilt motor and feel the amount of force it takes to move it from one magnet to another (this is called “slipping poles.” Lower power makes […]
If the lens you change to is similar in size and weight, you should not need to rebalance your Helix. If the size and/or weight is significantly different, you will most like need to adjust your forward and backward position to adjust the tilt balance. These adjustments typical only take a couple of minutes. x […]
A lens that changes length through the zoom range will change the front and back balance of the setup. However, the Helix’s stabilization motors can compensate for the weight shift. There would be no need to re-balance the Helix when changing your zoom range on most lenses. For example, the Canon 70-200mm f2.8 L series […]
The full-sized (5200 mAh) Helix Juice box will give similar runtimes to Anton Bauer batteries. The estimated runtime of the Juice Box is about 4 hours when powering just the Helix. When powering a camera in addition to the Helix, you can expect about 1 hour of runtime (based on the Red Epic in idle […]
What cameras can be used with the Standard Helix? The Helix can carry a wide range of cameras. Cameras tested so far include the following: Blackmagic Design Cinema Camera Canon EOS 1DC Canon EOS 5D Mark 2/3 Canon EOS C100 Canon EOS C300 Canon EOS C500 Panasonic Lumix DMC-GH4 RED Dragon RED Epic RED Scarlet […]
Downloading and Installing the Basecam GUI (Graphical User Interface) The Basecam GUI (Graphical User Interface), designed by Basecam electronics, is the graphical user interface that allows you to interact with the Letus Helix and change settings used in its operation. The latest software can be found at http://letus.net/where-to-get-the-helix-software/ and the manual can be found at […]
Download and install the appropriate USB driver from Silicon Labs website. Connect the Helix to a USB port on your computer using a miniUSB cable Open the SimpleBGC GUI software Choose the connection port in the drop down menu in the top left corner (Note for OSX users: The USB port will have the letters “SLAB” […]
Profiles are text files that can be sent by e-mail and saved in your computer. They contain all the settings to determine how the Helix will operate. If you need to restore your profiles back to the default profiles for your Helix, you can find them at this page. Loading all five profiles at once […]