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What are the differences between Helix Jr. and the Standard Helix?

Published on January 9, 2015 in sections General, Hardware, Helix Jr., Letus Helix

Comparison chart on differences between Standard Helix and Helix Jr: Helix Helix Jr.  Weight (3 axis handheld Al ver. – no battery) 6.5 lbs 5.25 lbs  Weight (3 axis handheld Mg ver. – no battery) 5.4 lbs 4.25 lbs  Weight capacity 16 lbs 10 – 12 lbs  Overall width 20.5″ 16″  JuiceBox battery 5200 mAh […]

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When I connect the Helix via USB I get a “serial data corrupted” error. What causes that?

Published on December 16, 2014 in sections Letus Helix, Software

Serial data corrupted errors are usually caused by one of two things. Low quality or bad USB cable. Some sort of power feedback. Try using a different USB cable. Short, high quality cables are best. You may also want to try a different USB port on your computer. Make sure the USB cable is fully […]

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When I shake my Helix like an angry gorilla on crack, it freaks out. What gives?

Published on December 11, 2014 in sections General, Hardware, Letus Helix

You’d freak out too if an angry gorilla on crack shook you.  Treat your Helix well and it will return the favor.

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What is the Helix’s payload (weight) capacity

Published on December 11, 2014 in sections FAQ, Letus Helix

Weight capacity:  The Standard Helix can support payloads up to 16 lbs (7.3 kg). The Helix Jr. can support payloads of up to 10 lbs. Experience has shown that the length of the load can also limit the payload capacity, so a more compact setup is more likely to hold the maximum capacity, whereas an […]

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How to select profiles using the menu button

Published on November 26, 2014 in sections FAQ, Hardware, Software

There are 5 profiles pre-loaded onto your Helix when it is manufactured. You can switch profiles by clicking the Menu button a specific number of times. Here are the default profiles and corresponding clicks (Helix units running firmware 2.43b6 and above).  1 Click: Toggle Motors ON and OFF 2 Clicks: Profile 1 – Small Camera […]

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Which connection do I select in the GUI for USB/Bluetooth on Mac?

Published on November 24, 2014 in sections Letus Helix, Software

When connecting to the Helix via USB on a Mac, select the /dev/tty.SLAB_USBtoUART as your connection. If you do not see this option, make sure you have the CP210X USB bridge driver installed for Mac. When connecting to the Helix via Bluetooth, do not connect to the ports with Bluetooth in the name.  Connect to /dev/tty.Letus-Helix-DevB.  […]

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The Helix is jittery, has vibration, or acts erratically

Published on November 18, 2014 in sections General, Letus Helix

There are several potential causes for this behavior. A very small amount of vibration will normally be felt in the right handle, because it is directly connected to the motor. This should never be seen in the actual picture, though. When the vibration reaches a certain level, the Helix may not be able to respond […]

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How to install the Basecam GUI on Mac OSX

Published on November 14, 2014 in sections Letus Helix, Software

Downloading and Installing the Basecam GUI (Graphical User Interface)  The Basecam GUI (Graphical User Interface), designed by Basecam electronics, is the graphical user interface that allows you to interact with the Letus Helix and change settings used in its operation. The GUI can be found at .  Then download the most recent GUI and the most […]

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Do you offer custom power cables for the Helix?

Published on November 7, 2014 in sections Hardware, Letus Helix

We can provide custom cables for powering cameras and accessories through the Helix 2 pin power port(s). Any cables we currently offer are available in the Helix accessories category at  If you don’t see the cable you need, please contact us for a quote on building one. Many of our customers also utilize for custom cable […]

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Where can I find the software (GUI) for changing settings on the Helix?

Published on November 7, 2014 in sections Downloads, Letus Helix, Software

Currently, the recommended firmware version is 2.56 b2 for non-encoded Helixes and 2.63 b0 for encoded Helixes.  You can download the latest version of the Letus/BaseCam GUI software from the locations below. GUI for firmware version 2.43 b6 GUI for firmware versions 2.55 b9 or 2.56 b2 GUI for firmware version 2.63 b0 (used for […]

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